Privacy Policy

Information You Provide Directly

When you submit a contact form, request a free connectivity review, or upload documents through our Site, we may collect:

• Your name
• Business name
• Phone number
• Email address
• Business city and location
• Current internet provider
• Monthly internet bill amount
• Uploaded bill documents (PDF, JPG, or PNG)
• Service interest (internet comparison, cell signal, or both)
• Whether your business has phone service
• Any notes or messages you include

Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and usage, including:

• IP address and general geographic location
• Browser type and version
• Pages visited and time spent on pages
• Referring URLs
• Device type and operating system

This information is collected through cookies, web beacons, and analytics tools including Google Analytics (GA4) and the Facebook Pixel.

We use the information we collect to:

• Respond to your inquiries and provide the services you requested
• Compare internet service providers available at your business address
• Assess your eligibility for our indoor cell signal and data offload solution
• Contact you by phone, email, or text message regarding your inquiry
• Improve our Site, services, and customer experience
• Comply with legal obligations
• Analyze Site traffic and usage patterns through analytics tools
• Deliver relevant advertising through platforms such as Facebook/Meta

We do not sell your personal information to third parties.

We use the following third-party tools on our Site:

• Google Analytics (GA4) — ID: G-WM1FXF99JY: Tracks website traffic, user behavior, and conversion events. Data is processed by Google in accordance with their privacy policy. You can opt out via the Google Analytics Opt-out Browser Add-on.
• Facebook Pixel — ID: 973938431721915: Tracks visitor activity to help us measure the effectiveness of our advertising and deliver relevant ads on Facebook and Instagram. You can manage your ad preferences at facebook.com/ads/preferences.
• Google Search Console: Used to monitor our Site's presence in Google Search results. No personal visitor data is collected through this tool.

Our Site uses cookies — small text files stored on your device — to enhance your browsing experience and support analytics and advertising functions. You can control cookie settings through your browser preferences. Disabling cookies may affect some Site functionality.

Types of cookies we use:

• Essential cookies: Required for the Site to function properly.
• Analytics cookies: Help us understand how visitors interact with the Site (Google Analytics).
• Advertising cookies: Used to deliver relevant ads and measure ad performance (Facebook Pixel).

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

• Service providers: We may share information with trusted third-party vendors who assist us in operating our Site or delivering our services (e.g., CRM platforms, email services), subject to confidentiality obligations.
• Internet service providers and carriers: With your consent, we may share relevant business information with ISPs or wireless carriers to obtain quotes or assess service eligibility on your behalf.
• Legal requirements: We may disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of DM Wireless Connect, our customers, or others.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Mobile Phone Numbers — No Sharing Policy

Mobile phone numbers and SMS consent collected through our contact forms and event registration forms are used solely to send you transactional messages related to your inquiry or service. We do not sell, share, rent, or disclose your mobile phone number or SMS consent status to any third party for marketing or promotional purposes. This information is never shared with affiliates, data brokers, or advertising platforms.

By providing your mobile phone number and checking the consent box on our contact or event registration form, you agree to receive text messages from DM Wireless Connect. These messages may include:

• Responses to your inquiry and service updates
• Account and deal status notifications (e.g., trade-in reminders, reward card claim reminders)
• Follow-up messages related to your AT&T wireless or internet service

Message frequency: Message frequency varies. You may receive up to 6 messages per month depending on your account activity and the services you have requested.

Message & data rates may apply. Standard messaging and data rates from your mobile carrier may apply to messages you send and receive.

To opt out: Reply STOP to any text message at any time to unsubscribe. You will receive one final confirmation message and no further texts will be sent. To re-subscribe, reply START.

For help: Reply HELP to any message or contact us at [email protected] or (402) 429-8817.

Mobile number non-sharing: Your mobile phone number and SMS opt-in data will not be shared with any third party for their own marketing purposes.

This section applies to information you submit to us through this website — such as contact forms, free connectivity review requests, and uploaded internet bills. It does not apply to data transmitted over the cellular network through our hotspot equipment (see Section 7 below).

We retain your contact and lead information in our CRM system for the duration of our business relationship and for a reasonable period thereafter to support follow-up and service delivery. Uploaded bill documents are retained only as long as needed to complete your internet service comparison and are not shared with third parties beyond the scope of your request.

Our indoor cell signal and data offload solution uses carrier-grade equipment that offloads cellular data traffic from participating carriers onto your existing internet connection. This equipment does not collect, store, or process any personal data from the end users (your customers or employees) whose devices connect through it.

The data offload infrastructure we deploy is designed and operated in compliance with:

• HIPAA (Health Insurance Portability and Accountability Act): The equipment does not access, transmit, or store protected health information (PHI). It is suitable for deployment in healthcare environments such as medical offices, clinics, and hospitals.
• PCI DSS (Payment Card Industry Data Security Standard): The equipment does not intercept, store, or process payment card data. It is suitable for deployment in retail, restaurant, and hospitality environments where payment transactions occur.

In short: the hotspot equipment handles cellular signal offload at the network infrastructure level — it does not see, read, or retain the content of any user's data, messages, or transactions. If you have specific compliance questions for your industry, please contact us directly.

We implement reasonable administrative, technical, and physical security measures to protect the personal information you submit through this Site from unauthorized access, disclosure, alteration, or destruction. Uploaded files (such as internet bills) are stored in a secured server environment with restricted access. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-out of communications: Unsubscribe from marketing emails at any time, or reply STOP to any text message to opt out of SMS. Message & data rates may apply.

To exercise any of these rights, contact us at [email protected].

Our Site and services are directed to businesses and business owners. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your California privacy rights, contact us at [email protected].

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: